Shipping and delivery

Read more about the topics below on this page. Click on the topic to go directly to it:

To which countries do we ship?

We deliver to countries inside and outside the EU. Below are the costs and delivery times for each country. If your country is not listed, please contact us for current costs, delivery times and options. The reason that your country is not listed may be that the shipping costs are simply too high. Our balcony furniture is fairly heavy and therefore expensive to ship. The shipping costs to foreign countries are regularly updated. So you can see these current costs during checkout.

Shipping costs and estimated delivery times within the Netherlands

Delivery times Netherlands:

  • Own stock: Delivery within 3 to 5 working days
  • Cushions: Delivery within 6 to 10 working days

Shipping costs Netherlands:

  • Shipping costs for a balcony bench and balcony lounge bench: € 35
  • Shipping costs for parcels / small boxes: € 6.95
  • Free pickup is possible by appointment. If you choose this shipping option during checkout, you will be contacted after the order is placed to make an appointment for pickup.

Shipping within the Netherlands

  • Outside the Randstad area, shipping is outsourced to an external carrier.
  • Within the Randstad area we often make our own deliveries.
  • Depending on the order size or box size, the order will be delivered by a parcel service or by a carrier per pallet
  • Balcony benches are shipped per pallet or in several sturdy and well-packaged cardboard boxes
  • Parcels / small boxes are shipped in a sturdy and well-packaged cardboard box

Shipping costs and estimated delivery times outside the Netherlands

Delivery times outside the Netherlands:

  • Own stock: Delivery within 3 to 8 working days
  • Cushions: Delivery within 6 to 10 working days
  • Free pickup is possible by appointment. If you choose this shipping option during checkout you will be contacted after the order is placed for a pickup appointment.

Shipping costs per country

Germany

  • Balcony bench: € 39,95 (in three separate boxes)
  • Balcony bench (on pallet): € 150
  • Other products (in box): € 9.95

Belgium

  • Balcony bench: € 39,95 (in three separate boxes)
  • Balcony bench (on pallet): € 90
  • Other products (in box): € 9.95

Bosnia and Herzegovina

  • Balcony bench: € 199 (in three separate boxes)
  • Balcony bench (on pallet): € 299
  • Hocker (in box): € 59.95
  • Other products (in box): € 39.95

Bulgaria

  • Balcony bench: € 99 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 29.95

Cyprus

  • Balcony bench: € 99 (in three separate boxes)
  • Balcony bench (on pallet): € 299
  • Other products (in box): €29.95

Denmark

  • Balcony bench: € 49,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 12.95

Estonia

  • Balcony bench: € 69,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 19.95

Finland

  • Balcony bench: € 89,95 (in three separate boxes)
  • Balcony bench (on pallet): €250
  • Other products (in box): € 24.95

France

  • Balcony bench: € 49,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 15.95

Greece

  • Balcony bench: € 99 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 34.95

Hungary

  • Balcony bench: € 59,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 16.95

Ierland

  • Balcony bench: € 69,95 (in three separate boxes)
  • Balcony bench (on pallet): € 250
  • Other products (in box): € 19
Iceland
  • Balcony bench: € 299 (in three separate boxes)
  • Balcony bench (on pallet): € 499
  • Other products (in box): € 95.95

Italy

  • Balcony bench: € 79,95 (in three separate boxes)
  • Balcony bench (on pallet): € 250
  • Other products (in box): € 24.95

Croatia

  • Balcony bench: € 99 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 29.95

Latvia

  • Balcony bench: € 59,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 15.95

Lithuania

  • Balcony bench: € 79,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 22.95

Luxembourg

  • Balcony bench: € 49,95 (in three separate boxes)
  • Balcony bench (on pallet): € 99
  • Other products (in box): € 12.95

Malta

  • Balcony bench: € 99 (in three separate boxes)
  • Balcony bench (on pallet): € 299
  • Other products (in box): € 29.95

North Macedonia

  • Balcony bench: € 175 (in three separate boxes)
  • Balcony bench (on pallet): € 299
  • Hocker (in box): € 59,95
  • Other products (in box): € 39.95

Austria

  • Balcony bench: € 49,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 12,95

Poland

  • Balcony bench: € 59,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 16,95

Portugal

  • Balcony bench: € 69,95 (in three separate boxes)
  • Balcony bench (on pallet): € 250
  • Other products (in box): € 19,95

Romania

  • Balcony bench: € 99 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 29,95

Serbia

  • Balcony bench: € 199 (in three separate boxes)
  • Balcony bench (on pallet): € 299
  • Other products (in box): € 69,95

Slovenia

  • Balcony bench: € 69,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 19,95

Slovakia

  • Balcony bench: € 69,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 19,95

Spain

  • Balcony bench: € 69 (in three separate boxes)
  • Balcony bench (on pallet): € 250
  • Other products (in box): € 19

Czech Republic

  • Balcony bench: € 59,95 (in three separate boxes)
  • Balcony bench (on pallet): € 199
  • Other products (in box): € 16,95

Sweden

  • Balcony bench: € 65 (in three separate boxes)
  • Balcony bench (on pallet): € 250
  • Other products (in box): € 16,95

Switzerland

  • Balcony bench: € 189 (in three separate boxes)
  • Balcony bench (on pallet): € 250
  • Other products (in box): € 59

Norway

  • Balcony bench: € 199 (in three separate boxes)
  • Balcony bench (on pallet): € 299
  • Other products (in box): € 59,95

Shipping method outside the Netherlands

Parcels / small boxes are shipped in a cardboard box and sent via parcel service.

The balcony benches below are shipped in three separate well-packaged boxes

The following balcony lounge benches are shipped per pallet via an external carrier.

Points of attention during delivery

We take the greatest possible care when sending and delivering our products to the given delivery address.
  • To ensure the best possible delivery, we recommend that you provide a mobile phone number where the person who will receive the order can be reached on the day of delivery. This way we or the driver can let you know exactly what time we will arrive and you can prepare for the delivery. Often there will be a phone call +/- 30 minutes before delivery.
  • Always make sure that someone is present at the agreed time to take the order.
  • Indicate well in advance if there are any situations that could make the delivery more difficult, making the accessibility of the delivery address less good or impossible.
  • If the order is delivered on one or more pallets, these pallets will always be returned with the order.
  • As soon as your order has been registered with the external carrier or parcel service, you will receive one or more track and trace numbers via e-mail
  • If the order is delivered on one or more pallets, these pallets will always be returned with you
  • The external carrier or parcel service delivers to the door or hallway on the first floor. Unless otherwise agreed, you must therefore take the order yourself and place it in the appropriate place
  • If the delivery is outsourced to an external carrier you will receive a receipt or order letter from the driver
  • If the package may be delivered to the neighbors, please report this in advance
  • Always check the offered order for damage. If these are made to the packaging and therefore possibly the content, you should take pictures and ask for a signature from the driver. This is very important in a possible warranty process