Balcony Bench – Review policy

Reviews are important for us as well as our customers and webshop visitors

General information

Version: 1.1
Date: 08-05-2022

Contact information:

With this review policy, we clearly state what our review policy is and how we combat fake reviews.

  • We obtain our reviews on the basis of personal contact after delivery of our products. Reviews processed in the webshop can only be placed by customers who have received a personal review request from us and have actually made a purchase.
  • Reviews on our Google my Business account and facebook page can be posted directly by customers. We also ask customers to post a review on here after delivering our products.
  • Reviews on our Instagram story channel are direct copies of reviews named on the channels as mentioned above: webshop, google my business, facebook.
  • We do not and will never pretend to be a consumer posting reviews of our own products or services.
  • We do not pay our reviewers and never do we give them any benefit for writing a review.
  • We do not remove negative reviews.
  • On social media, we do not post likes or have likes posted to promote our shop and products.
  • We do not link our web shop to another web shop that contains reviews about the product or service in question.