Explanation of shipping costs and delivery We charge shipping costs because we do our best to package, ship and deliver our heavy products to you as well and safely as possible. Also, each product is checked in advance. Within the Netherlands around Amsterdam, Utrecht and Woerden we often deliver heavier products like the balcony bench personally through our own delivery service. Morning, afternoon or evening and in the weekend. We give advice and place it where you want; with or without an elevator and on every possible floor. You can also choose to make a free pick-up appointment with us in Amstelveen or Woerden.