Het Balkonbankje – Privacy policy

Your privacy concerns us

General information

Versie: 1.0
Datum: 26-01-2019

Het Balkonbankje, located at Stuyvesantstraat 51-2, 1058AK, Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.


Contact information:


Personal data that we process:

Het Balkonbankje processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:

  • Surname and first name
  • Sex
  • Day of birth
  • Place of birth
  • Address
  • Telephone number
  • Email address
  • IP-address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
  • Location data
  • Your activity on our website
  • Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • List of customer contact details via an app
  • Internet browser and device type
  • Bank account number (for administrative reasons)


Special and / or sensitive personal data that we process:

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent information about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us via info@hetbalkonbankje.nl and we will remove this information.


For what purpose and on what basis do we process personal data:

Het Balkonbankje processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and / or advertising brochure
– Being able to call or email you if this is necessary to be able to perform our services
-Inform you about changes to our services and products
– Offer you the option to create an account
– To deliver goods and services to you
– Het Balkonbankje analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.
– Het Balkonbankje follows your surfing behavior on various websites with which we tailor our products and services to your needs.
– Het Balkonbankje also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.


Automated decision making:

Het Balkonbankje does not make decisions based on automated processing on matters that can have (significant) consequences for people.


How long do we keep personal data:

Het Balkonbankje does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected. We use a retention period for 5 years with the reason to be able to provide maximum service to customers.


Sharing of personal data with third parties:

Het Balkonbankje does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. The Balcony Bench remains responsible for these processes.


Cookies, or similar techniques, that we use:

uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. The Balcony bench uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

For an explanation, see: https://veiliginternetten.nl/themes/s situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These are, for example, advertisers and / or social media companies. Below an overview:

Cookie: Google Analytics
Name: _utma
Function: Analytical cookie that measures website visits
Retention period: 2 years ]


View, modify or delete data:

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Het Balkonbankje and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@hetbalkonbankje.nl.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks .

The Balcony Bench would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteit Individual data.nl/nl/contact-with-de-autoriteit- Individual data/tip-ons


How we protect personal data:

The Balcony Bench takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@hetbalkonbankje.nl.