Explanation of shipping costs and delivery We charge shipping costs because we do our best to package, ship and deliver our heavy products to you as well and safely as possible. Also, each product is checked in advance. Within the Dutch Randstad we deliver heavier products such as the balcony bench often personally through our own delivery service. We give advice and place it wherever you want; with or without an elevator and on every possible floor. You can also choose to make a free pick-up appointment with us in Woerden.